Customer Service And Support

Contact Us
Use our Trade-Up Support contact form.

Submit Feedback
Your comments and suggestions are important to us. Let us know what you think about the Zones Technology Trade-Up program by using our Trade-Up Support contact form.

How To Cancel A Trade-Up
To cancel a trade before shipping the item, use the Trade-Up Support contact form, include your name and Trade-Up number, and specify what you want cancelled in your transaction.  We will send you an e-mail confirming the cancellation. You may be asked, but not required, to provide a reason for cancelling the trade.

Once we have confirmed receipt of your trade, the transaction cannot be cancelled.